Product Updates

Introducing the Xemelgo Help Center

Discover the Xemelgo Help Center, your go-to resource for the latest user guides and live support. Get the support you need, when you need it with Xemelgo.

At Xemelgo, we're not just committed to exceptional customer support; we're obsessed over it. That's why we're excited to introduce the Xemelgo Help Center - an online hub for the latest user guides and support resources. This resource-rich repository complements our existing live human support which is always accessible to users in-app, by phone and by email, with self-help guides and up-to-date product documentation. As our products grow smarter, so does our Help Center, expanding constantly to cover new features and functionality designed to help you get the most from your Xemelgo experience.

Let's explore what's inside the Help Center!

Knowledge Base

We understand that software documentation can be a moving target, required by many organizations, but difficult to find and often outdated by the time you find it. The Xemelgo Knowledge Base changes that, giving you a live, self-service portal that keeps up with our expanding portfolio and latest innovations. It’s your one-stop resource for:

  • Self-Service Guides: Explore features at your own pace, with answers when you need them.
  • Onboarding and Training: Get new users up and running quickly.
  • Latest Features: The web-based portal is kept updated with our newest enhancements.
  • Unified Resource: A single, easy-to-use resource for all user documentation.

Ready to check out the knowledge base? Just hit the help icon in the Xemelgo app, and you're on your way!

Xemelgo Help Center

Feature Videos

And there's more — in addition to our Knowledge Base, the features playlist on our YouTube channel is stocked with in-depth guides covering our most-loved features to help you get the most out of Xemelgo.

Live Support

We’re also refreshingly easy to get a hold of...

From within the Xemelgo web or mobile apps, simply tap the chat icon for instant access to our Customer Success team. For more support options, email us at or give us a call at +1-888-907-2884.

Xemelgo Support

Not yet a customer? Book a demo to learn more about how you can improve your operations with Xemelgo.

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